IT Support Services
We offer a range of professional IT support services. We can tailor our support packages to your needs. Outsourcing your IT has never been more simple. Let us be your in-house IT team - save money without compromising on the service levels your require.
Proactive Support
Atomix Web Solutions Proactive Monitoring service can monitor and run various checks on a set interval, every 5 or 15 minutes or perhaps daily. Starting from the price of a cup of tea per day, have piece of mind that everything is running fine. And if is isn't, we get alerted - That means we can fix it faster – and radically boost your overall uptime. Specialist pricing is now available, contact us for more information.
Remote Support
User support is sometimes for required for even the smallest of issues. With our own software you can log a support call with Atomix IT Solutions and within minutes we can take control of your computer remotely and use our specialist skills to help solve an issue or even give advice where required. Remote support is included with our Proactive Support services. Please contact us for more information.
Onsite Support
Our on-site support service is pretty simple and even better – you only pay for it when you need it. In the event we are unable to get a remote connection to a server or workstation that is experiencing a problem, it will be necessary to get physical access to resolve the issue as promptly as possible without a huge loss of downtime. Simply call our office number (during working business hours) and we will arrange a date and time to get one of our professional engineers to you, in most cases the same day.
